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  • HBS Case Selections

    Get the perspectives and context you need to solve your toughest work problems with these immersive sets of real-world scenarios from Harvard Business School.

    Managing Your Organization
    Managing Your Organization
    Black Business Leaders
     
    Case studies featuring Black protagonists.
     
    Curated:  August 03, 2020
     
       
    1. Oprah!
      How the media mogul found her voice of truth.
      Published:  March 08, 2005
       
    2.  
    3. Eve Hall: The African American Investment Fund in Milwaukee
      The newly appointed leader of Wisconsin's African American chamber of commerce seeks to revitalize the state's minority-owned small businesses.
      Published:  February 02, 2017
       
    4.  
    5. United Housing - Otis Gates
      The cofounder of a successful entrepreneurial venture must calculate the value of his business's social mission as he prepares to sell.
      Published:  January 03, 2017
       
     
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    Managing Your Organization
    Leading in a Time of Crisis
     
    How companies and governments have responded to major disasters.
     
    Curated:  April 01, 2020
     
       
    1. The Home Depot: Leadership in Crisis Management
      How disasters can disrupt operations and also provide an opportunity for a company to fulfill its mission.
      Published:  March 02, 2009
       
    2.  
    3. The Great East Japan Earthquake (B): Fast Retailing Group's Response
      How a retailer responded to an unfolding tragedy.
      Published:  November 08, 2012
       
    4.  
    5. Insurer of Last Resort?: The Federal Financial Response to September 11
      Controversy over the government's economic response to the attacks.
      Published:  March 26, 2003
       
     
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    Managing Your Organization
    Extending Your Brand
     
    You have an iconic product line. How can you expand your offering into new markets without undermining your brand uniqueness?
     
    Curated:  July 03, 2019
     
       
    1. Under Armour
      How can the performance apparel company move into unfamiliar market segments--without losing touch with athletes?
      Published:  January 09, 2018
       
    2.  
    3. Longchamp
      How does the company's iconic, affordable nylon handbag fit into its portfolio of luxury leather goods?
      Published:  June 15, 2016
       
    4.  
    5. Hunley, Inc.: Casting for Growth
      In this fictionalized story based on real companies, leaders consider a high-priced versus a low-cost addition to their product line.
      Published:  September 20, 2018
       
     
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    Managing Your Organization
    Blockchain
     
    How can companies begin to work with this emerging technology?
     
    Curated:  January 07, 2019
     
       
    1. Bitfury: Blockchain for Government
      An introduction to Bitcoin and Blockchain--and what it might mean for governments.
      Published:  October 16, 2017
       
    2.  
    3. Deutsche Bank: Pursuing Blockchain Opportunities (A)
      How the financial giant is organizing to experiment with this new technology.
      Published:  April 11, 2017
       
    4.  
    5. Maersk: Betting on Blockchain
      How one company is launching a joint venture to bring Blockchain efficiencies to its entire supply chain and industry.
      Published:  April 03, 2018
       
     
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    Managing Your Organization
    Protecting Consumer Privacy
     
    Companies that rely on vast troves of personal data must ask tough questions to keep it private and safe.
     
    Curated:  May 02, 2019
     
       
    1. Apple: Privacy vs. Safety? (A)
      When customer privacy and law enforcement needs collide (and a company is caught in the middle).
      Published:  March 28, 2016
       
    2.  
    3. Sidewalk Labs: Privacy in a City Built from the Internet Up
      Harnessing data can transform cities, but how can you collect that data while maintaining citizens' privacy and trust?
      Published:  October 18, 2018
       
    4.  
    5. Data Breach at Equifax
      The causes behind the 2017 breach, and the company's response.
      Published:  October 21, 2017
       
     
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    Managing Your Organization
    Entering Developing Markets
     
    Understand what should stay the same and what needs to change, and what information you need to decide.
     
    Curated:  January 07, 2019
     
       
    1. Yum! Brands
      A templated plan for moving into new markets.
      Published:  May 31, 2012
       
    2.  
    3. Bharti Airtel in Africa
      Overcoming unexpected obstacles on a new continent.
      Published:  April 10, 2012
       
    4.  
    5. Li & Fung 2012
      Changing the model to not just source from but also *sell to* emerging economies.
      Published:  January 18, 2012
       
     
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    Managing Your Organization
    Managing a Social Media Crisis
     
    When fans go rogue online, do you contain the viral threat or take advantage of the opportunity to gain more followers?
     
    Curated:  January 07, 2019
     
       
    1. Sony and the JK Wedding Dance
      Encourage a viral following--or protect valuable IP assets?
      Published:  December 22, 2009
       
    2.  
    3. United Breaks Guitars
      When a company's mistake goes public.
      Published:  January 06, 2010
       
    4.  
    5. David Dao on United Airlines
      Questionable ethics on board become a reputational disaster online.
      Published:  May 23, 2017
       
    6.  
    7. Bonus Material
      Marketing Reading: Digital Marketing
      Core Curriculum Readings in Marketing cover fundamental concepts, theories, and frameworks in marketing. For classroom use in higher education, this Reading...
      Published:  September 11, 2015
       
     
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    Managing Your Organization
    Developing a Social Strategy
     
    Integrating online communities and physical products.
     
    Curated:  January 07, 2019
     
       
    1. Social Strategy at Nike
      The development of Nike+ and beyond: connecting the physical world of sport with the social element of digital.
      Published:  April 17, 2012
       
    2.  
    3. The Tate's Digital Transformation
      Moving the museum's mission online.
      Published:  April 07, 2014
       
    4.  
    5. Social Strategy at American Express
      Helping customers help each other.
      Published:  April 12, 2012
       
     
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    Managing Your Organization
    M&A Making the Decision
     
    Considerations before the deal closes.
     
    Curated:  January 07, 2019
     
       
    1. Mellon Financial and The Bank of New York
      Building the rationale for a merger in a rapidly consolidating industry.
      Published:  February 29, 2008
       
    2.  
    3. The Walt Disney Company and Pixar, Inc.: To Acquire or Not to Acquire?
      Exploring an acquisition as a way to maintain an innovative partnership.
      Published:  March 02, 2009
       
    4.  
    5. Dow's Bid for Rohm and Haas
      When external events get in the way of a carefully planned acquisition--at the last minute.
      Published:  November 16, 2010
       
    6.  
    7. Bonus Material
      Finance Reading: The Mergers and Acquisitions Process
      An introduction to the structure and process of mergers and acquisitions transactions.
      Published:  June 22, 2017
       
     
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    Managing Your Organization
    Apple Inc.
     
    The storied history of the "most creative company in the world."
     
    Curated:  January 07, 2019
     
       
    1. Apple's Core
      How the phenomenon began.
      Published:  October 01, 2008
       
    2.  
    3. Design Thinking and Innovation at Apple
      The creativity that has made Apple special.
      Published:  January 09, 2009
       
    4.  
    5. Apple Inc. in 2012
      The successes of Steve Jobs and the challenges facing Tim Cook.
      Published:  May 15, 2012
       
     
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    Managing Your Organization
    Transformation and Turnaround
     
    Reinventing a company headed in the wrong direction.
     
    Curated:  September 25, 2019
     
       
    1. LEGO
      The toy brick business's three-step return to growth.
      Published:  July 07, 2012
       
    2.  
    3. Starbucks Coffee Company: Transformation and Renewal
      Putting the iconic coffee company back on track for growth.
      Published:  June 02, 2014
       
    4.  
    5. JCPenney: Back in Business
      How the once-declining retailer adapted to shifts in consumer tastes and expectations.
      Published:  October 21, 2016
       
     
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    Managing Your Organization
    Buying a Small Business
     
    You can buy a small business and run it as CEO.
     
    Curated:  January 07, 2019
     
       
    1. Home Nursing of North Carolina
      A self-funded search, including sourcing, filtering, and structuring the purchase.
      Published:  June 29, 2012
       
    2.  
    3. Castronics, LLC
      Buying, running, and selling a small business.
      Published:  September 19, 2012
       
    4.  
    5. Gemini Investors
      The context of investing in small- and mid-size businesses.
      Published:  February 15, 2011
       
     
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    Managing Your Organization
    Pricing Strategy
     
    Understanding tiers, discounting, and the power of free.
     
    Curated:  October 04, 2019
     
       
    1. Angie's List: Ratings Pioneer Turns 20
      The home improvement review site considers whether to offer a free tier of its services.
      Published:  September 03, 2016
       
    2.  
    3. Basecamp: Pricing
      Running tests to find the most optimal pricing policy for the productivity and project management site.
      Published:  November 01, 2016
       
    4.  
    5. J.C. Penney's "Fair and Square" Pricing Strategy
      A risky change in pricing strategy at one of America's first department stores.
      Published:  September 21, 2012
       
    6.  
    7. J.C. Penney's 'Fair and Square' Strategy (C): Back to the Future
      Reverting back to the old pricing strategy--but not quite.
      Published:  January 02, 2014
       
     
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    Managing Your Organization
    Artificial Intelligence
     
    The Artificial Intelligence (AI) revolution is already reshaping business and society.
     
    Curated:  January 24, 2020
     
       
    1. Osaro: Picking the best path
      Osaro considers deep reinforcement learning to allow robots to be applied in a wide range of new applications.
      Published:  July 02, 2019
       
    2.  
    3. HubSpot and Motion AI: Chatbot-Enabled CRM
      HubSpot develops best practices for the use of chatbots for CRM.
      Published:  February 12, 2018
       
    4.  
    5. GROW: Using Artificial Intelligence to Screen Human Intelligence
      An international CEO considers the ways the "big data" he is collecting is being used.
      Published:  August 25, 2017
       
     
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    Managing Your Team
    Managing Your Team
    Managing Global Teams
     
    Miscommunication and inefficiency plague dispersed teams. How can you achieve high performance as the leader of a team that is scattered across the globe?
     
    Curated:  January 07, 2019
     
       
    1. Arup: Building the Water Cube
      A multidisciplinary, cross-company, international team crafts a winning design for the Beijing Olympics.
      Published:  February 18, 2010
       
    2.  
    3. (Re)Building a Global Team: Tariq Khan at Tek
      Defining the challenges of working across cultural boundaries.
      Published:  December 19, 2013
       
    4.  
    5. Managing a Global Team: Greg James at Sun Microsystems, Inc. (A)
      Understanding the tensions in a team spread across the globe.
      Published:  July 03, 2008
       
    6.  
    7. Bonus Material
      Organizational Behavior Reading: Leading Global Teams
      An introduction to the complex collaboration involved in leading a geographically dispersed team.
      Published:  June 30, 2018
       
     
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    Managing Your Team
    Managing Difficult Employees
     
    When personalities get in the way.
     
    Curated:  January 07, 2019
     
       
    1. Ron Ventura at Mitchell Memorial Hospital
      A gruff style gets in the way of team unity and performance.
      Published:  June 28, 2013
       
    2.  
    3. Anthony Starks at InSiL Therapeutics (A)
      When technical excellence isn't enough.
      Published:  November 09, 2016
       
    4.  
    5. Wolfgang Keller at Konigsbrau-TAK (A)
      Getting to the root cause of a clash in management styles.
      Published:  December 15, 1997
       
     
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    Building Skills
    Building Skills
    Working with Venture Capitalists
     
    Understanding the context--and the questions to ask.
     
    Curated:  January 07, 2019
     
       
    1. Circles: Series D Financing
      Early financing successes and challenges raising a D round.
      Published:  November 20, 2002
       
    2.  
    3. WebTracker
      Thinking through the questions to ask when considering a VC partner.
      Published:  February 18, 2015
       
    4.  
    5. Andreessen Horowitz
      Understanding the VC industry and the emergence of one of its key players.
      Published:  January 30, 2014
       
    6.  
    7. Bonus Material
      Entrepreneurship Reading: Partnering with Venture Capitalists
      An introduction to the venture capital industry in the United States.
      Published:  December 01, 2013
       
     
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    Building Skills
    Calculating the Cost of Capital
     
    Identifying inputs and overcoming practical problems.
     
    Curated:  January 07, 2019
     
       
    1. Midland Energy Resources, Inc.: Cost of Capital (Brief Case)
      Calculating the weighted average cost of capital (WACC) as part of a company's annual budgeting process.
      Published:  June 19, 2009
       
    2.  
    3. Globalizing the Cost of Capital and Capital Budgeting at AES
      Creating a practical new method of defining the cost of capital for a firm's poorly integrated international capital markets.
      Published:  December 12, 2003
       
    4.  
    5. Cost of Capital at Ameritrade
      Estimating cost of capital for large marketing and technology investments at a debt-financed brokerage firm.
      Published:  October 31, 2000
       
    6.  
    7. Bonus Material
      Finance Reading: Cost of Capital
      An introduction to practical problems encountered when estimating and applying the cost of capital in a DCF valuation.
      Published:  May 04, 2017
       
     
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    Managing Yourself
    Managing Yourself
    Authentic Leadership
     
    Great leaders are shaped by their unique personal stories--strengths, challenges, and all.
     
    Curated:  January 07, 2019
     
       
    1. Oprah!
      How the media mogul found her voice of truth.
      Published:  March 08, 2005
       
    2.  
    3. David Neeleman: Flight Path of a Servant Leader (A)
      JetBlue's CEO navigates a crisis with his humanity on display.
      Published:  November 10, 2008
       
    4.  
    5. Coach Hurley at St. Anthony High School
      A legendary local athletic coach stays true to his roots--and his mission.
      Published:  March 13, 2013
       
     
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    Managing Yourself
    Balancing Childcare and Work
     
    Negotiating leave policies, flexible work, and maintaining work-life balance is tricky for both employees and organizations.
     
    Curated:  January 07, 2019
     
       
    1. Shapiro Global
      Considering alternative work arrangements.
      Published:  August 04, 2006
       
    2.  
    3. Kathryn McNeil (A)
      A single parent in a high-pressure environment.
      Published:  February 10, 1994
       
    4.  
    5. Carol Fishman Cohen: Professional Career Reentry (A)
      Returning to work after taking time off for family.
      Published:  May 14, 2003
       
     
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    Managing Yourself
    Maintaining Work-Life Balance
     
    Career decisions are about more than just your career.
     
    Curated:  January 07, 2019
     
       
    1. Alex Montana at ESH Manufacturing Co.
      The offer of a promotion prompts tough thinking.
      Published:  June 30, 2005
       
    2.  
    3. Michelle Levene (A)
      Starting a family as a rising professional star.
      Published:  February 15, 2006
       
    4.  
    5. John and Andrea Rice: Entrepreneurship and Life
      A business, a marriage, and a family intertwined.
      Published:  December 03, 2007
       
     
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